Deadline + Audience = Progress

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Deadline + Audience = Progress

When I’m on stage at the theater with a bunch of improvisers, we make a promise to the audience:  We are going to create an entertaining story.  And we give it a deadline: It’ll be complete 5 minutes from now. And we deliver.

4 months ago, I knew I wanted to build a workshop/lab experience blending improv, productivity, and neuroscience. I had about 10% of what I wanted to say during the experience articulated at the time. But I gave it a deadline. On January 14, 2015—the deadline date—I delivered a 2 hour workshop to 15 people I had invited to test it out. 

Several years ago, ice dams resulted in some roof leaks and subsequent damage to our living room ceiling. I’ve got the tools and the know-how to fix it, so I put it on my list of to-dos. But I never gave it a deadline. Years later, you can still see the rusty extra-large-pizza-sized water stain.

If you’re serious about a project, it needs a deadline and audience.

The deadline gives you focus.  The audience gives you accountability.

The absence of either gives you rusty water stains.

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
Care about it, but not that much.

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Care about it, but not that much.

Ernie Banks, one of America’s favorite winner-losers, died last week.  The Chicago Cub hall-of-famer was a fan favorite who never won the World Series and played for a team that most seasons lost more games than it won.  Among many records and distinctions, Bank’s holds perhaps the most dubious: no player has played more games without ever making it to a championship game.

In a 2009 interview with NPR’s Steve Inskeep, Banks described how he approached the game with so many failures facing him and his team:

“Every year, I always looked at spring training as a brand new year and I didn't think about what happened in the past. I was thinking about new ways for new days, and I couldn't wait to get to spring training.”

Have no doubt, Ernie cared about winning.  Decades later, he still got excited talking about the his 500th home run hit in 1970.

But win or lose, Ernie was especially good at keeping himself in the present.

“I care about it, but not that much. You know, we play a game, we lose, I care about it, but not that much.”

I tell people exactly the same thing about getting on stage for an improv show—it’s this funny duality of caring and not caring at the same time. 

On one hand, when the scene fails it is apparent and very public and everyone in that theater knows you had a part in it. On the other hand, the only way to make your failure worse is to infect your next scene with the failure of the previous.

You’ve got to care enough that you’ll throw yourself at the next scene, the next choice, the next swing with every hope and belief that you’ll knock it out of the park while also holding full knowledge that it could be a heart-wrenching strike.

Care enough to swing hard, but not so much it scares you off from the next pitch.

Often we hold individual projects with too much preciousness—so terrified of their failure that we put more into not missing than into going for the fences.

Even during the worst Cubs' seasons, Bank’s was famous for his optimism and focus on what was next. "It's a beautiful day for a ballgame. Let's play two today!"

We all get new at bats, new games, new scenes, new days. 

Ernie was one of souls who understood that even losing was a privilege and exactly the reason why you should stay in the game.

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
What gets us stuck? The right answer.

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What gets us stuck? The right answer.

Decision-making is creativity at the atomic level.  We don’t often get stuck on a project, we get stuck on a decision.  

There’s a reason we say that decisions are made.  They don’t just emerge on their own.

Decisions are little acts of creativity and they go through the same 4 stages any other great creative work goes through:  

1. Preparation: The study, the practice, the planning. Imagine the work of chopping vegetables, herbs, and meats for a great stew.

2. Incubation: What happens when you’re not consciously working on the project—the time simmering in the crockpot on the stove.

3. Illumination:  The Aha! moment you have in the shower or sitting on the train on your way to the office—similar to the timer dinging after several long hours of cooking.

4. Verification: You’ve cooked the meal, now you need to serve it up to someone else to find out if you’ve created anything worth while. On your project, you may have the insight, but until you’ve put it into form—written the piece, built the prototype, painted the picture—and verified that others see the same sort of value that you do, you haven’t created anything.

What gets us stuck in any of these stages is an impatient desire to find out what works—what’s right—much earlier than we deserve.  

That sort of understanding only comes at the end of the creative cycle of decision-making—and expecting it earlier is slowing you down and making you less productive.

The first stage of Preparation is critical, but in and of itself, it’s not creating much of anything.  It is, however, safe—so we can be drawn into it.  “I’ll keep researching, keep planning, keep exploring all the things I could do without actually doing any of them.”  

We imagine that preparation itself will tell us what’s right and we get stuck because it won’t.  It helps flush out the questions—but it doesn’t tell us the answers.  That comes later.

Just as harmful, we often don’t give ourselves permission for the second stage,  Incubation.

Neuroscientists have shown that when we stop working on a project, a separate part of our brain kicks in and starts working in the background like the elves that come out at night in the shoemaker’s shop from that old nursery tale.  While the shoemaker sleeps, the elves work diligently away sewing all the pieces together.

Our brains do the same thing, building neural pathways, connecting ideas, and establishing greater knowing and understanding even though we ourselves are oblivious to the work that’s being done.

Sometimes the most productive thing you can do is to stop looking for what’s right.

There’s truth to the inverted adage, “Don’t just do something, stand there!”  Sometimes, we’re better off just standing there. Or better yet—going for a walk, taking a nap, sitting on the porch with a cup of coffee (or other favorite beverage).  

Unfortunately, many in our society regard rest as a luxury for the unmotivated, rich, or just plain lazy. In truth, it may be some of the most productive work we do.

But even when stage 3—Illumination— does dawn, we still won’t know what’s right, yet.

Illumination is too often misunderstood:  We expect the lightning bolt ‘Aha!” moment to have certainty baked in.  If only that were the case.  Illumination is rarely a eureka moment like Doc Brown hitting his head in the bath and waking up with the idea of the Flux Capacitor fully formed.  Much more often, Illumination comes in the form of a hunch or a suspicion—a small tweak or adjustment in perspective.  “Maybe we should try….” or “What if…”  

If we’re looking for certainty—for new understanding and knowing, than we must push into the 4th stage of Verification.  

Verification is when we find out if the idea is right or not.  Only with Verification—the act of putting our ideas, our projects, our stew—out there for public consumption do we get the reward of finding out if we were right.  (It’s also when we find out if we were wrong, which is why so many avoid it.)

So, stop looking for the right decision, and start making the next decision.

The key to finding what’s right is in trusting the process and having the courage to find out what’s wrong.

Right or wrong, you’ll find yourself with more knowing and understanding.  With one decision made, you can move on to the next.  If you want to get unstuck on the project, keep making the decisions.

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
Stop Remembering and Start Thinking!

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Stop Remembering and Start Thinking!

As David Allen wisely quips, “Your mind is for having ideas, not holding them.”

We’ve all experienced that drive to the grocery store with the repeating verse in our head, “Bread, eggs, milk, and butter. Bread, eggs, milk, and butter. Bread, eggs, milk, and butter. Bread, eggs, milk, and butter…”

Cognitive psychologists call it a rehearsal loop--and while your brain is engaged in one--it literally can’t do much of anything else.  Certainly not any higher level critical thinking, planning, or imagining.

But most of us have even more lists in our heads than just a simple grocery list: a list of other errands for the day, a list of things that need to get done at home, a list of worries at work, a list of trips you’d like to take someday...

Ironically, every one of those lists bouncing around your head impairs your ability to get anything done about any of them.  Instead of thinking intelligently about what you could or should be doing about them, your brain is putting a disproportionate amount of its mental horsepower into simply keeping track of them.

Here are 5 simple ways to get those things out of your head and free up some space for new and creative conversation with yourself—not rehashing the same old repeating tracks:


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1. Always have something with you for capturing new ideas or things that are causing you anxiety.  A simple stack of index cards, a binder clip, and pen are often better than the smartest of phones.

photo credit: Teo via photopin cc

2. Add a carabiner to your keys. This one even doubles as bottle opener. Next time you’re worried about leaving the house without a critical piece of equipment or a bag, clip your keys to the critical item the night before.  You literally won’t be able to leave without it. My keys have spent a number of evenings clipped to frozen steaks in my dad’s freezer.  (He loves to give away good meat.)

3. In a pinch, call yourself at the office and leave yourself a voicemail.  If you set up a Google Voice number for yourself, google will even transcribe the message and email it to you for free!

4. Next time you make a packing list for a trip, don’t throw it away when you’re done.  Leave it in your suitcase and you’ll have a prepared packing list already to go for your next trip.

photo credit: marcia.furman via photopin cc

5. Finally—and you can feel free to mock me for this one—set a bowl full of safety pins on your dresser or in your bathroom, wherever you take off your socks at the end of the day.  Next time you take off your socks at the end of the day, pin them together before throwing them in the laundry.  Imagine never having to waste mental energy on searching for matching socks AGAIN EVER?!  (I can tell you, it’s a life-changer.)

Changing how you use your brain--from a storage room for storing and managing mundane information into a laboratory used for playing with and combining new ideas is the surest path to do your greatest, most creative, and most productive work.

title photo credit: domi-san via photopin cc

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
Baseball Is Going to Lose If It Doesn't Throw Itself a Curve

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Baseball Is Going to Lose If It Doesn't Throw Itself a Curve

Major league baseball needs to choose: does it want to retain its fans or its current business model.  It can’t keep both.

Baseball has always been a leader in innovation and forwardness.  Base-stealing, the curve ball, the bunt—none of these were baked into baseball’s original form, but instead came from creative players trying to improvise their way towards greater success.  At its dawn, many decried the curveballer as a cheat—contrary to how the game is supposed to be played.  Today we all agree the game is better for it.

Baseball, and most things we are most proud of in this country, came out of forward thinking, innovation, and experimentation set on a goal, not a set of rules.

But baseball is quickly losing its place as America’s game--if it even still holds it at all--and I think it’s time that changed.

I like watching baseball. All the reasons why can best be summed up in a mere 25 hours of explanation from Ken Burns in his outstanding documentary. But I’m much less of a fan than I used to be.  Not because of any deterioration in the game or the league, but because of something much more basic: I can’t watch the games.

Like an increasing number of people, I cut the cable TV ties, many years ago.  While I have an HDTV antennae that receives all my local channels, my local team—the Minnesota Twins—disappeared from local broadcasts several years ago.

I don’t want cable.  If I go down the block to the burger joint to order a hamburger, I don’t expect to be obliged to order every appetizer on the menu as well.  I’m more than willing to pay for a dedicated online viewing subscription and Major League Baseball offers one: MLB.tv.  But ridiculously, home team games are blacked out on MLB.tv, meaning I can only watch my home team game when I'm away from home.  I’m in my hometown almost all of the time, that’s why I call it home.  It’s a backwards and shortsighted approach that is much too focussed on how things have been rather than how they should be.

In the land of freedom and opportunity, Iowa is the most oppressed—at least when it comes to its internet-based baseball fans.  Iowa has no MLB franchise of its own, so you’d assume that an Iowa baseball fan might be free to watch any MLB.tv game they’d like given its clear lack of a home team to blackout.  Instead, Iowa is considered home territory—and therefore blackout territory—for the Cubs, White Sox, Cardinals, Brewers, Twins, and Royals—making Iowa a virtual wasteland for the famished midwestern baseball fan.

Blackouts don’t retain fans, they slowly starve them away.  

My kids are unlikely to become fans because they rarely see a game and my interest in the sport wanes a bit more with every passing season I get only rare glimpses of a game.

Young consumers are especially unlikely to have a TV and cable subscription in their home.  In 2013, the number of young adults 18-24 with paid TV subscriptions dropped by 6% and that pace is sure to increase. MLB is missing millions of eyeballs with every game they pull from local and online channels. 

The MLB is making the same mistake as the big movie and music studios before them.  Rather than focussing on their customer, they are clinging to their business model.  The future is apparent.  One has only to look at the growing success of services like iTunes, Spotify, and Netflix to see that consumers want choice, mobility, and access. Baseball is offering none of those.

Leaders in any business need to pay attention to which they are selling—their product or their business model. 

As soon as you find yourself spending more time enforcing the rules rather than playing the game, it’s clear you’ve missed the point.

It’s time for baseball to invent a new pitch of its own and reclaim its rightful position as America’s game.

photo credit: mariaguimarães via photopin cc

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
The play's the thing...

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The play's the thing...

Play is something we all knew how to do really well as kids and somehow forgot.  The reason we played so hard as children is because we are primed to learn and explore—and we do both at an incredible pace during those years.

But there’s no reason we need to stop.  In fact, we shouldn’t if we intend to do our best work.

10 ways to play:

  1. Play a board game.  With a die.  And plastic pieces.  And an actual cardboard board.
  2. Start your next meeting with a trivial pursuit card.  Whoever gets the most correct answers is royalty for the rest of the meeting.  e.g. “Excellent point, Queen Judy.”
  3. Go outside and run.  Not in a straight line.  Run in circles.
  4. At the next party you attend, convince someone that you used to have a job you’ve never had.  (The more outlandish, the better.)
  5. If you live in a cold place, invite the neighbors over.  Turn the thermostat to 78 degrees. Turn on steel drum music and serve margaritas and anything mixed with coconut rum.  
  6. Drive home from work a different route than usual.
  7. Pick something from the menu simply because it has the funniest name.
  8. Order a root beer.
  9. Throw snow balls.
  10. Anytime a kid asks you, “Guess what?”, respond with “Chicken butt.”

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
What should I do today?

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What should I do today?

The ultimate question in the history of humanity.

It's not, “Is there such a thing as an absolute moral right and wrong?”, or “Is there a god?”, or even, “What’s the meaning of life?”

THE question of all time is, 

“What should I do today?”

All the other big questions we ask only so that we can better respond to this daily inquiry: “What should I do today?”

It’s a question we all answer—intentionally or not—every day with every decision we make. The answer is comprised of that which we award our time, energy, and attention.  

Our lives are improvised stories, written one chapter at a time, day by day. To lead the lives we are meant to—full and creative lives—we need to be fully present with this ordinary and significant question. 

What story do you want to live?  Who do you want to be? What do you want to make? After you’ve answered those questions, then ask THE question: 

What should I do today?

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Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.
A case for quitting...

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A case for quitting...

In our world, we spend a lot of time talking about what we're doing-–producing, trying, discussing, making, building, iterating, what-have-you.

Unfortunately, I don't think we spend enough time talking about what we're “quitting”. And when we do, it's often comes out like, “I really should quit …”, and then we go on to fill in the blank with some vice or habit that we know isn't good for us, but that we're really unlikely to quit any time soon. (My BS sensors go off any time I hear the word “should”. It's often  a sure give-away we likely haven't really reconciled what ever comes after the “should” with our core values.)

Even more devious then the vices--sometimes--are the multitude of really GOOD things that are distracting us from the GREAT things.

Or,  get backed into a place where we can only do a whole bunch of great things at an “okay” level of performance, rather than a smaller number of things with results we're really proud of.

So, I submit for your brain diet an episode from one of my favorite podcasts, Freakonomics (the wonderful spin-off radio series by the authors of the best-selling book). The Upside of Quitting: A Freakonomics Radio Broadcast

Enjoy!

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If you enjoyed this post, please like it, share it, or leave a comment!

Andy Zimney is a Senior Advisor and Team Performance Coach at Employee Strategies, Inc., a boutique firm that partners with leaders to develop highly effective cultures that drive outstanding results. Contact ESInc to learn more about how they can assess your current culture and design customized and effective development experiences for your team. Or reach out to Andy directly.